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Environmental Data Platform – Platform for future support services to automate system checking, AMP file registration and environmental data. Proactive Systems Management Platform – Diagnostics functionality providing the basis for future services such as early warning systems monitoring for database, application server and operating system resources and,. Categorized Download Directory – Access to downloads, product documentation and add-ons for users, with filters based on product type, product version and more. Enterprise Knowledge Base – Self-service access to the enterprise knowledge base developed by Alfresco Engineering and Support staff, reducing the time to resolution for common questions and issues. Personalized Support Ticket Management – Call tracking and support ticket integration. Personalized Customer-to-Support Collaborative Space – Welcome pack, support handbook, support documents and a shared space for information exchange. Built on Alfresco Surf and Alfresco 3.1, features of the Alfresco Network include: In addition, Alfresco is building an automation network to proactively alert the customer and provide Alfresco Support with relevant information to enable a more rapid response. The Alfresco Network is a new personalized Customer-to-Support collaborative service designed to accelerate the time it takes for a customer to become productive while reducing the time it takes support to resolve issues. 
Extended CMIS Support – Expanded implementations of the web services implementations of the draft OASIS CMIS 0.51 standard. 
Improved SharePoint Protocol Support – Improved implementation of collaboration, site and link features in Microsoft Office and,. Improved online viewing of documents, easier online editing, improved Wiki contribution, new themes and skins Extensions to Alfresco Share – Extensions to the new popular collaborative content management application. Deployment and Provisioning Automation – Command line-driven configuration providing automated deployment and provisioning. System Monitoring – Advanced JMX-based monitoring that includes simple access to database connection and memory usage information, as well as integration to industry-leading and open source monitoring tools such as Hyperic. Easy Clustering and High-Availability – Simple large-scale multi-server management allowing customers to set up clusters and high-availability environments in a matter of minutes. New features, in addition to those from the Alfresco Labs 3 final release, include: This release includes features that simplify administration, monitoring, deployment as well as maintenance and will be available exclusively to enterprise subscription customers. Tweet this: #Alfresco news: Enterprise 3.1 and Alfresco Network solidifies Alfresco’s position as low-cost ECM replacement Īlfresco Enterprise 3.1 delivers greater scalability, high-availability and large-scale management. Our goal with the release of Enterprise 3.1 is to maintain our dramatically lower cost while at the same time improving the customer experience through increased service levels and faster response times,” said John Newton, CTO, Alfresco Software. “With the success of Alfresco, we’ve seen customers rolling out systems of ever-increasing size and complexity, requiring faster deployment and significant scalability. Alfresco has also concurrently launched the Alfresco Network, a one-stop resource portal available exclusively to enterprise customers, designed to continually improve the customer experience. 
LONDON, UK - Ma– Alfresco Software today announced that it has launched Alfresco Enterprise 3.1, the latest release of its industry-leading ECM product.
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